HealthFair (now part of the Matrix Medical Network) is a leading health and wellness provider and provides awareness and education to consumers to help improve the quality of their lives. Their mission is to improve and extend lives through the early detection and prevention of disease. The client is operating in this domain for the last 15 years and to date has taken more than two million preventive health screenings.
The client wanted a web-based custom healthcare ERP for its distributed network of mobile health clinics. The specific features required were appointment scheduling, automated settling of invoices with the insurance providers, sharing of health-visit summary with patients’ primary health physicians, and connecting patients with community resources.
The challenge was to come up with a feature-rich HIPAA-compliant solution that could offer patient registration, sharing of results of the medical examinations with the patients’ primary health physicians, and settle the invoices with the insurance providers. The client also requested a self sign-up module for users to register themselves for the health checkup.
A cloud application was proposed to the client, where the user provides vital information such as age, sex, health plan member ID, and location. Based on the input provided, the application would then suggest the nearest mobile health vans and applicable health screening and wellness options. From the generated list of mobile health vans operating nearby, patients would choose the appropriate one and book an appointment at the time of their choosing.
The application integrates with medical equipment and electronically sends the results to the doctors.
We deployed an Agile development approach that ensured the incremental delivery of the feature set in the proposed cloud-based software solution. The insurance providers operate on different platforms, which posed the challenge of integrating the ERP with multiple APIs.
Taazaa adopted a combination of SCRUM and Kanban methodologies to manage the project. The application had complex business rules for user registration and sending their reports to their primary physicians. Along the way, we adopted domain-driven design and extensive unit testing to ensure that billing insurance providers didn’t become burdensome for patients/users.
We gathered feedback from the client weekly and implemented changes continuously, making the development a dynamic process where we worked with our client toward a single goal.
This application was an end-to-end ERP and business automation solution built from the ground up for a mobile diagnostic firm. The application was moved to the client’s server and was thoroughly tested.
"Taazaa has always been more than our technology partner," said James Ekbatani, founder and CEO of HealthFair. "I give them a lot of credit for what we were able to accomplish. The team was there through thick and thin. We struggled a lot and celebrated more. I knew they were a team I could count on."
It handled everything from marketing, sales, patient scheduling, point-of-sales transactions, call center support, electronic medical records, doctor evaluations, vendor invoicing, sales team management, affiliate commissions, and doctor payments.
"Taazaa has always been more than our technology partner. I give them a lot of credit for what we were able to accomplish. I knew they were a team I could count on."
